Privacy Policy

Last updated: March 10, 2026

1. Introduction

Lumen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job analysis service.

2. Information We Collect

Personal Information:

• Email address (for authentication and communication)
• Payment information (processed securely by Stripe)
• Usage data (number of job checks performed)

Job Analysis Data:

• Job posting URLs you submit for analysis
• Analysis results and risk scores
• Timestamps of when analyses were performed

3. How We Use Your Information

• To provide and maintain our service
• To authenticate users and manage subscriptions
• To analyze job postings and generate risk assessments
• To improve our algorithms and service quality
• To communicate important updates about our service

4. Data Storage and Security

We use industry-standard security measures to protect your data. All data is stored securely using encrypted connections. Payment processing is handled by Stripe; we never store your full credit card details.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us.

6. Third-Party Services

We use trusted third-party service providers to operate our platform. These include payment processors, hosting providers, and analytics services. All third parties are contractually bound to protect your data and use it only for the purposes of providing their services to us.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data

8. Cookies

We use essential cookies for authentication, session management, and abuse prevention. We also collect first-party usage events, campaign tags, referring domain, and approximate country, region, and city to understand and improve the conversion funnel. Raw IP addresses, job posting content, and email addresses are not stored in our analytics events.

With your consent, we use the TikTok Pixel and Meta Pixel and Conversions API to measure whether advertising campaigns lead to actions such as starting an analysis, viewing a result, creating an account, or opening checkout. TikTok and Meta may use cookies or similar technologies for this measurement. We do not send job posting content, analysis text, or email addresses to TikTok or Meta. You may decline optional advertising analytics without affecting your use of Lumen.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@uselumen.io

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